Customer Support
We are committed to providing the best customer support possible, if you have questions about the item or your order please contact for assistance. Thank you.
ANC Auto Parts
4729 Ashland city Highway
Nashville, TN 37218
Tele: 615-251-0061
Hours: 8 a.m. to 5 p.m. CST, MON to FRI
Payment Methods
We accept cash or major credit cards (Visa, Master card, Discover), Only Paypal if bought on Ebay
SHIPPING & HANDLING
We will ship the item in 1~2 business days after payment is received, we will email the tracking # to you as we print your shipping label. This is usually in 1 business day.
We offer combine shipping to your parts, it depends on the parts you are buying and weight, but it will defiantly be less than shipping each part separate.
Buyer assumes responsibilities for any re-shipping cost associated with giving an incorrect shipping address and unsuccessful attempts for carrier delivery. Buyer is also responsible for return shipping. International buyers are responsible for all the custom and duty fees. Local Pickups are always welcomed
RETURN POLICY
We are committed to providing the best customer satisfaction possible. We will gladly EXCHANGE any defective item and most non-defective items. Within 7 DAYS of receipt of your order, you may return products that: Have original manufacturer information, are not used, installed, or disassembled. Are not damaged due to incorrect installation or don’t have missing parts, hardware or instructions. Are carrying a heat tab. Are carrying our metal stamp. Once we have received your return, conducted an inspection of the return, and verified that your return meets the above guidelines, a full refund will be issued excluding the cost. All applicable sales taxes will be refunded. The cost of shipping will be credited only in those instances that the return is a result of our error. C.O.D. shipments will not be accepted.
WARRANTY
All of the parts we sell are guaranteed to be in good working condition unless otherwise noted. NO Warranty on electrical parts, We ONLY guarantee the part(s) will fit the vehicle(s) listed in the description. If your vehicle was not originally equipped with the EXACT part(s) listed, it is your responsibility to consult a dealer to see if it will fit your application. We ONLY guarantee the part(s) will fit your vehicle if it was originally equipped with the part(s) you want to buy.Additional items may be needed if this is an upgrade or custom installation. Please consult your local dealer for all other applications.
Disclaimer
ENGINE, TRANSMISSION, COOLING SYSTEMS AND A/C SYSTEMS MUST BE FLUSHED BEFORE INSTALLATION .
ANC IS NOT RESPONSIBLE FOR ANY LABOR CHARGES, DAMAGE OR LOSS CAUSED BY INSTALLATION, REMOVAL OR USE OF PURCHASED PARTOR ANY OTHER CONSEQUENTIAL DAMAGE.
CUSTOMER AGGRESS TO JURISDICTION AND VENUE IN DAVIDSON COUNTY, TN FOR ANY ISSUE CONCERNING PART PURCHASED
